Key Twilio Concepts
- TwiML pronounced tweemle and ML does not stand for machine learning. "TwiML (the Twilio Markup Language) is a set of instructions you can use to tell Twilio what to do when you receive an incoming call, SMS, or fax." - official documentation
- "When someone makes a call to one of your Twilio numbers, Twilio looks up the URL associated with that phone number and sends it a request. Twilio then reads the TwiML instructions hosted at that URL to determine what to do, whether it's recording the call, playing a message for the caller, or prompting the caller to press digits on their keypad."
Twilio Customers and Use Cases
Lyft and Uber both use Twilio for SMS and customer support. See more on the customers page and use case landing page.
Cool products by Twilio
- Twilio Studio for drag and drop app building released Jan 2018
- Twilio Flex source 20
- Twilio Function (beta as of Feb 2020)
20 - https://www.twilio.com/flex